1. Privacy Policy

Effective Date: 13-05-2025

Introduction
We value your privacy and are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with HIPAA and applicable privacy laws.

Information We Collect:

  • Personal information: Name, address, phone number, email

  • Health information: Insurance details, medical records for billing

  • Technical data: IP address, device type, browser information

Use of Information:

  • Process medical billing and insurance claims

  • Communicate regarding billing inquiries

  • Improve our services and website functionality

  • Maintain compliance with legal and regulatory requirements

Data Sharing:

  • Shared only with authorized providers, insurance companies, and third-party service vendors bound by confidentiality agreements

  • No sale of personal data to third parties

Security Measures:

  • SSL encryption

  • Secure data storage systems

  • Limited employee access with training on HIPAA compliance

Patient Rights:

  • Right to access and amend your data

  • Right to request data deletion

  • Right to lodge a complaint regarding data handling

Contact Us:
For any questions or concerns regarding your data, contact us at:
📧: admin@spprosolutions.com
📞:+1 5517588254

2- Refund Policy

Effective Date: 13-05-2025

We are committed to transparent and ethical billing practices. By using our services, you acknowledge and agree to the following payment policies.

1. Accepted Payment Methods:
We accept credit/debit cards, checks, ACH transfers, and payments through Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

2. Insurance Billing:

  • We submit claims on your behalf to your insurance carrier.

  • You are responsible for co-pays, deductibles, and any non-covered services.

3. Patient Responsibility:
If your insurance denies a claim, you are responsible for the full balance. It’s your responsibility to provide accurate and updated insurance information.

4. Payment Timeline:
Payment is due upon receipt of your invoice unless otherwise stated. Past due accounts may incur late fees.

5. Balance Billing:
You may receive a bill for any balance remaining after insurance reimbursement, as allowed by law.

6. Questions & Support:
For any billing questions, contact:
📧 admin@spprosolutions.com
📞 +1 5517588254