HIPAA Compliance Policy

Effective Date: 13-05-2025

At SP Pro Solutions, we are fully committed to protecting the privacy and security of your personal health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and its related regulations.

1. Purpose

This policy outlines how we safeguard Protected Health Information (PHI) in all electronic, written, and oral formats while delivering our medical billing services.

2. Definition of PHI

Protected Health Information (PHI) refers to any individually identifiable health information, including:

  • Patient names

  • Addresses

  • Dates of birth

  • Insurance details

  • Diagnosis or treatment information

  • Any other data linked to a specific individual

3. Use and Disclosure of PHI

We may use and disclose PHI only for the following reasons:

  • Billing and claims processing

  • Healthcare operations

  • Legal or regulatory requirements

  • At the patient’s request or with their written authorization

We do not sell or use PHI for marketing or non-health-related purposes.

4. Patient Rights Under HIPAA

Patients have the right to:

  • Access their health and billing records

  • Request corrections to their PHI

  • Receive a list of disclosures

  • Request restrictions on the use or sharing of PHI

  • File a complaint if they believe their privacy rights have been violated

5. Security Measures

To protect PHI, we implement:

  • End-to-end encryption for data transmission

  • Password-protected and access-controlled systems

  • Regular staff training on HIPAA and data security

  • Secure email and document storage platforms

  • Routine audits and breach monitoring

6. Breach Notification Policy

In the event of a data breach involving PHI:

  • Affected individuals will be notified within 60 days

  • A full investigation will be conducted

  • Preventive measures will be reviewed and improved

7. Third-Party Vendors

Any third-party vendors or business associates that handle PHI on our behalf are required to sign a Business Associate Agreement (BAA) and maintain HIPAA compliance.

8. Contact for HIPAA Concerns

If you have any questions or concerns regarding our HIPAA policy or your health information, please contact our Privacy Officer:

📧 Email: admin@spprosolutions.com
📞 Phone: +1 5517588254